Managed services
We integrate seamlessly within your business model to reduce management complexity and execute, partly or fully, your network operations and maintenance processes. Our managed services offerings include all activities we would typically perform running a telecom network, for instance .
Network & infrastructure management
3GCOM assure a day-to-day operation and management of the entire network infrastructure and provides network and infrastructure management solutions that will let the operators exploit new opportunities and new cost savings potential by fully utilize the business potential of your infrastructure and cost efficiently meet the customer demands of quality and services.
Service assurance
3GCOM offers network optimization activities ensuring that a network's performance and quality factors are at their best, hence leading to maximum customer satisfaction and revenue potential. Through Radio Network Optimization, the service quality and resources usage of the network are greatly improved to achieve a balance between coverage, capacity and quality.
Field maintenance
3GCOM’s field services offerings include a range from basic functionality tests to comprehensive, application-specific system integration:
- Maintain the network’s initial functionality, stability and quality
- Preventive and corrective maintenance for passive and active elements
- 24x7 monitoring, L2 / L3 technical assistance
- Resource trouble management and Service Problem Management
- Network upgrades on core, transmission, and access segments